Care Caps - Our Plans

From October 2023, the amount that people will need to spend on personal care over their lifetime will be capped at £86,000. We previously put a lot of effort in to preparing for this kind of approach several years ago, in anticipation of care accounts being introduced via the 2014 Care Act.

That work was shelved, but we are now forming a working group with several local authorities to plan for the introduction of care caps. Whilst many of the details remain unknown, we DO know there will be an influx of people wanting to activate their care cap in October 2023. Many of these people will not have accessed the 'social care system' previously, which presents a once-in-a-generation opportunity to reframe the journey for them.

Our ambition is to provide a 'digital first' experience to meet the needs of individuals whilst minimising the burden for local authorities.

Features of the solution for the individual include:

Information, advice and guidance about social care and care caps, including a ready reckoner on what is right for them and connections to the next step.
Completion of eligibility and financial assessments online and submission to the local authority for review/approval.
Recording of progress towards the cap, viewing a projection of when it will be reached and ability to record a change in circumstances.

It will enable local authorities to meet both the initial and ongoing demands of this new cohort in an efficient manner. They will also be able to connect 'self funders' with other tools and resources, and will benefit from comprehensive reports which help them with demand planning. To join our working group or to find out more: