Satisfaction Survey

PPL Virtual Wallet Feedback Form

This feedback form is your opportunity to tell us how you feel about the support and service you receive from the team here at People Places Lives (PPL). It can be completed by anyone who has had contact with the Virtual Wallet Support Team, Payroll Team or Independent Living Advice (ILA) Team.

All responses are anonymous, unless you choose to identify yourself and provide contact details. You will need to provide contact details if you would like us to contact you in response to the feedback you provide. For further information on how we handle your personal information, please read our privacy policy.

Thank you for taking the time to complete this form – your feedback will help to make sure the support we provide is meeting the needs of the individuals we support and will help us continuously improve our service.

Select the option that best describes the person completing this form *

I am an individual who receives funding from the local council or NHS to help meet an identified support need.
I am the authorised representative or family member of an individual who receives funding from the local council or NHS to help meet an identified support need.
I am a health or social care professional
I am a personal assistant / paid carer for an individual who receives funding from the local council or NHS to help meet an identified support need.

Which aspects of our service can we improve and in what way?

What aspects of our service do we do well?

Finally, if you have any other feedback not covered by the questions above, please use the box below:

If you would like us to contact you to discuss your feedback, please provide your contact details below:

Consent for storing submitted data *

Yes, I give permission to store and process my data